We were lucky enough to come across Carolyn when we were looking to book accommodation for winter 2021. She was instantly warm, friendly, efficient and professional. We found the perfect apartment, after she had taken us to see some suitable options. To our great regret, Covid 19 intruded to force us to cancel and Carolyn dealt with this brilliantly. We have already received a refund, with no problems at all. When the picture has cleared we have every intention of asking her to help again.